Restore Your INFINITI To Its Pre-accident Appearance, Function, and Performance
Your local INFINITI Certified Collision Repair Centre can deliver the exceptional repair experience you deserve because it meets, or exceeds, the stringent standards we have in place for repair work, training, equipment, and client satisfaction. Genuine INFINITI Parts are the preferred choice for most repairs, which help preserve your vehicle’s value, safety systems and its overall appearance and performance. Plus, you will also leave with a limited lifetime warranty* on collision repairs as long as you own the vehicle, providing the added peace of mind you need for the road ahead.
*The warranty is provided and administered by the collision repair centre that completed the repairs, not Certified Collision Care nor INFINITI Canada. Limitations and restrictions apply. Speak to your collision repair centre for details.
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Parts You Can Trust
Genuine INFINITI Parts have been meticulously developed and designed to the intended level of form, function, performance, and safety our engineers originally specified.
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Know Your Rights
As an INFINITI owner, you alone have the final say about how your INFINITI is repaired after an accident. So, before making any decisions, it’s critical to understand your rights.
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Certified Collision Experts
INFINITI Certified Collision Centres achieve I-CAR® Gold Class® designation, an industry training standard, and complete supplemental advanced training specific to INFINITI vehicles.
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Certified Collision Care
INFINITI is working with Certified Collision Care, a program that raises the industry’s technical capability and business operating standards by ensuring each certified repair business has what is necessary to properly and safely repair your INFINITI.
Find A Collision CentreSpecialized Training Standards
INFINITI Certified Collision Centres follow an industry training standard and complete supplementary training specific to INFINITI vehicles.
Clean And Professional Facilities
Certified Collision Centres are required to maintain a clean and professional space in the customer lounge and inside and outside the shop.
Customer Satisfaction System
Certified Collision Centres are committed to customer satisfaction with a client satisfaction survey system to help ensure that they are meeting your needs.
Inspection And Certification
Through a third party, INFINITI inspects all Certified Collision Centres to verify proper equipment, facility cleanliness and overall shop operation. Training verification is also performed on an ongoing basis.
Complimentary Collision Towing
If your INFINITI vehicle is still under its manufacturer warranty, call 1.800.363.4520 to inquire about complimentary towing to the Certified Collision Centre nearest you.
Only INFINITI vehicles within a 100-kilometre radius of an INFINITI Certified Collision Centre or INFINITI Retailer can receive complimentary towing, and all others at owner’s expense. Complete details available here.
Complimentary Collision Towing
If your INFINITI vehicle is still under its manufacturer warranty, call 1.800.363.4520 to inquire about complimentary towing to the Certified Collision Centre nearest you.
Only INFINITI vehicles within a 100-kilometre radius of an INFINITI Certified Collision Centre or INFINITI Retailer can receive complimentary towing, and all others at owner’s expense. Complete details available here.
Call 1.800.363.4520
Infiniti Accident Guide
We developed a comprehensive Accident Report Form and Guide that can be stored in your glove compartment and assist you in the event that you need it.
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Position Statements
Explore the repair recommendations and requirements for your INFINITI that help ensure its sophisticated technology is properly restored.
View Position StatementsSophisticated Technologies Require Skilled Repairs
Safety And Driver Assist Technologies
INFINITI's future-forward safety and Driver Assist Technologies rely on sophisticated sensors, radars, and cameras located throughout the vehicle. It’s imperative your vehicle is repaired and recalibrated to manufacturer specifications by skilled and trained professionals after a loss. Post-repair scanning is required to help ensure that all built-in safety and Driver Assist Technology systems are working following any repairs.
Intelligent Cruise Control (Full-speed Range)*
*Experience pioneering luxury in the form of INFINITI's unique suite of Driver Assist Technologies. It helps you keep pace with traffic and stay between the detected lines, so commutes are more tolerable, and driving is that much more enjoyable.
Blind Spot Intervention® And Blind Spot Warning
Experience pioneering luxury in the form of INFINITI's unique suite of Driver Assist Technologies. It helps you keep pace with traffic and stay between the detected lines, so commutes are more tolerable, and driving is that much more enjoyable.
Lane Departure Warning And Lane Departure Prevention
Lane Departure Intervention operates only when the lane markings are clearly visible. Speed limitations apply. See Owner’s Manual for details.
Around View® Monitor With Moving Object Detection
Make an impression with your parking prowess thanks to INFINITI's available Around View® Monitor with Moving Object Detection and enjoy a composite 360-degree view around your INFINITI every time you park.
Forward Emergency Braking
Forward Emergency Braking helps maintain a distance to the vehicle in front under certain conditions. Not a collision avoidance system. Failure to apply the brakes could result in an accident.
Predictive Forward Collision Warning
INFINITI's Predictive Forward Collision Warning uses advanced technology that monitors the vehicle ahead of you – and the vehicle in front of that one, too. This World's First Technology is engineered to alert you to potential risks with audible and visual cues, helping you to predict any sudden movements. Predictive Forward Collision Warning is intended to warn you before a collision occurs; it cannot prevent a collision. Speed and other limitations apply. See owner’s manual for details.
Backup Collision Intervention®
Stay clear of hazards while backing up. Backup Collision Intervention is designed to detect large stationary objects behind your INFINITI, alerting you when one’s in your path. If necessary, it is engineered to automatically hit the brakes to help you avoid impact.